Warranty

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About Warranty

Warranty

Here at TeroMed we are passionate about bringing you safe, natural and effective solutions for your therapy needs. The future of healing does not need to be invasive. With technology advances you can now begin your treatments from the comfort of your own home. We strive to help the public now have the same great access to LED Infrared devices.

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Warranty Terms and Conditions

Peace of Mind

You get peace of mind and purchase protection when you buy a new product from TeroMed. Each device comes with either a 1, 3 or 5 year manufacturers warranty.

Original Purchaser

This warranty extends only to the original end-user purchaser (including authorized distributors) of the TeroMed Products.

Authorization for Coverage

The Company’s obligation under this warranty is limited to providing any and all necessary product repairs upon TeroMed examination and final determination as to cause or existence of defect and, at its option, to repair or replace the products which prove to be defective during the warranty period.

Transfer of Warranty to Other Parties

Any transfer of warranty must be approved in writing from TeroMed. Warranty transfers will require review and certification by the company. 

Warranty on Replaced Products

Products replaced under warranty will be warranted only for the balance of the warranty time period from the original supplied TeroMed product.

Actions That Void the Warranty

Your Warranty will be voided under the following circumstances. The unit has:

  • Been repaired or altered other than in accordance with the terms and conditions.
  • Been abused, misused, improper handling in use or storage, or used in an unauthorized or improper manner or without following written procedures supplied by the company.
  • The original identification markings or labels are removed, defaced, or altered.
  • Any other claims not arising directly from material defects in material or workmanship.
  • Been disassembled and removed from the original installation room.

Responsibility for Warranty

Your Warranty is exclusively made by TeroMed and is in lieu of all other warranties, whether written, oral, or implied, including any warranty of merchantability or fitness for a particular purpose, and shall be the purchaser’s sole remedy and TeroMed’s sole liability on contract or warranty or otherwise for the products. This warranty shall not be modified or amended without the express written consent of the TeroMed Company.

Exclusions

This warranty does not cover cosmetic wear or cleaning, intentional or accidental damage by the owner, or the replacement of stolen parts. Warranty is valid as long as the original owner owns the product.

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